Refund and Returns Policy

At Kota Edu Cart, we are committed to providing you with the best study materials and customer experience. Please review our Refund and Return Policy to understand your rights and our practices regarding returns and refunds.

1. Returns

We accept returns under the following conditions:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• The return request must be made within 7 days of receiving the order.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@kotaeducart.com with proof of the defect or damage.

4. How to Return an Item

To return your product, please follow these steps:

1. Email us at info@kotaeducart.com with your order number and the reason for your return.

2. Pack the item securely in its original packaging.

3. Ship the item to the following address:

   Kota Edu Cart 3-k-48, Vigyan Nagar, Kota, RJ (08) 324005, IN

   Please use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive your returned item.

5. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at info@kotaeducart.com.

Contact Us

For any questions or concerns regarding our Refund and Return Policy, please contact us:

• Email: info@kotaeducart.com
• Mobile: +91 6376684439
• Address:  Kota, RJ (08) 324005, IN

Thank you for choosing Kota Edu Cart. We value your satisfaction and are here to assist you with any issues you may encounter.